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Privacy Policy

Last updated: March 29, 2026

1. Introduction

BackOffice, a product of Costa Spirits LLC ("we", "us", "our"), respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our platform at backofficeagents.io.

2. Information We Collect

We collect information that you provide directly, including:

  • Account information (name, email address, password)
  • Billing and payment information (processed securely via Stripe)
  • Content you create or upload within the platform (documents, messages, tasks)
  • Communications you send us (contact form submissions, support requests)

We also automatically collect:

  • Usage data (features used, actions performed, timestamps)
  • Device and browser information
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process transactions and manage your subscription
  • To send service-related communications
  • To monitor usage and enforce usage limits
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate our platform:

  • Supabase — authentication and database hosting
  • Stripe — payment processing
  • Vercel — application hosting and analytics
  • Anthropic (Claude) — AI processing for employee tasks

Each provider has their own privacy policy governing their handling of data.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

8. Contact Us

If you have questions about this privacy policy, contact us at:

Costa Spirits LLC
2150 N Miami Ave, Miami, FL 33127
tommy@costaspirits.com